About Qualone

Qualone is automated quality control for CRM sales teams. We bring objectivity to the part of management that usually relies on manual spot-checks: how managers handle deals, how fully they qualify clients, and where revenue leaks.

The problem we solve

A sales leader can't read every CRM comment and listen to every call every day — there isn't time. As a result, the quality of managers' work is controlled selectively and subjectively. Qualone closes that gap: the system sees who qualifies leads well, who stalls at stages, and who breaks the process — for every manager, every day.

How it works

The AI reads managers' comments in Bitrix24 deal cards, scores how well each lead was handled, and rolls it into a daily score per person. On top of that comes sales analytics: a manager leaderboard, the funnel, response speed, SLA compliance, stalled deals, and a violations feed. Everything sits in the leader's dashboard and is mirrored to a Telegram bot.

Managers don't have to change how they work. Qualone evaluates what they already write in the CRM. An integrator connects it through a Bitrix24 webhook, with no development on the client side.

Who it's for

For sales-team leaders and agency owners who need an objective evaluation of managers' work without manual oversight. The product was built for real-estate agencies with a long deal cycle (Dubai, UAE), but fits any CRM-based sales team.

Our approach

A score is a guide, not a verdict. Every AI score comes with a "why so" explanation, and the source deal is always available in the CRM, so the final word stays with the leader. We evaluate work records in deals, not messenger chats or time in the office: this is quality management, not surveillance. The formula is the same for everyone, so managers can be compared fairly.

For more on how the scores are calculated and what they mean, see the FAQ.