01Who is responsible

Qualone, an integration studio based in Dubai, United Arab Emirates, is the controller of the personal data described here.

We do not publish an email address or a phone number. The enquiry form on this site is the only way to reach us — including for data questions.

02What the site itself collects

Nothing. There are no cookies, no local storage, no analytics, no advertising pixels and no session tracking. You can browse every page without giving us anything.

Two technical exceptions worth stating plainly:

• Web fonts. Typefaces are loaded from Google Fonts, so your IP address and basic browser information reach Google (Google LLC / Google Ireland Ltd) when the page loads. See Google’s privacy policy.
• Hosting logs. Our hosting provider, Vercel, records standard access logs (IP address, time, page requested, user agent) for security and diagnostics. They are kept for a limited period set by that provider. The same provider also runs the function that receives enquiries, so the contents of the form pass through it and technical errors are written to its logs.

Sending the enquiry form is a separate, deliberate act on your part; what happens then is described in section 03.

03What we receive when you contact us

The enquiry form sends what you type to a small server function on our own hosting (Vercel). The function checks the data, forwards it as a message to our Telegram bot and writes it as a row in our working spreadsheet in Google Sheets. No email is involved at any point.

The form asks for three things, all required: your name, a way to reach you (a phone number, an email address or a messenger handle — whichever you prefer) and a description of the task. The contact you leave is used for one purpose only: to reply to your enquiry. Along with your message the function receives the address and language of the page you were on, the time of sending, and your IP address; the page, the language and the time are included in the message we get, the IP address is not.

The IP address is used for one purpose only — to stop the form being flooded. The function counts submissions per address (no more than eight an hour) in the memory of the running instance; that counter is not stored anywhere permanent. The form also contains a hidden field a person never sees: if it comes back filled in, the submission is treated as automated and discarded.

There is no other channel: we publish no email address, no phone number and no messenger account, so the form is the only way anything reaches us.

If we start working together, further data (company details, system access, project correspondence) is handled under the contract we sign, not under this page.

04Why we hold it, and on what basis

• To reply to your enquiry and answer your questions.
• To prepare a proposal, a scope and a price for you.
• To keep a record of what was agreed during the pre-contract discussion.

The basis is your own request and our legitimate interest in responding to it and in running our business. We do not build marketing lists from enquiries, we do not sell or rent data, we do not profile you, and we make no automated decisions about you.

05How long we keep it

An enquiry reaches us as a message in our Telegram chat and as a row in our working spreadsheet. Enquiries that do not lead to a project are deleted from both within 12 months of the last message. Access and function logs are kept by our hosting provider for the period it sets, and we cannot shorten it. Correspondence connected to a signed project is kept for the term of the contract and for as long as required afterwards by UAE bookkeeping and tax rules.

You can ask us to delete your enquiry earlier — see section 08.

06Who else can see it

We do not sell your data and we do not hand it to anyone for their own marketing. It does pass through — and is stored by — the services that run the site and deliver enquiries to us:

• Vercel — hosting: serves the pages, keeps standard access logs, and runs the function that receives your enquiry, so the contents of the form pass through it;
• Telegram — the channel through which an enquiry reaches us: the message is delivered by the Telegram Bot API and then sits in our chat on Telegram’s servers until we delete it;
• Google — fonts, in the narrow sense described in section 02, and Google Sheets: your enquiry is stored as a row in our working spreadsheet on Google’s servers until we delete it.

Each of them processes data under its own terms and privacy policy. We may also disclose data where UAE law or a competent authority requires it.

07Data leaving the UAE

Vercel, Telegram and Google operate infrastructure distributed internationally, so your message and the technical logs may be stored or processed outside the United Arab Emirates. We use a small number of established providers and keep the amount of personal data involved to the minimum needed to reply to you.

08Your rights

Under UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, you may ask us to:

• tell you what data about you we hold, and give you a copy;
• correct anything inaccurate;
• delete your data, or restrict how we use it;
• stop processing it, where you object to our use of it;
• withdraw a consent you gave, at any time.

We publish no email address and no phone number: the enquiry form on this site is the only channel we have. To exercise any of the rights above, send the request through that form, say plainly what you want us to do, and leave the contact the form asks for — that is what we answer to. We reply within 30 days of receiving a request we can act on. Because we hold no account and no identifier for you, we may only be able to act on data we can actually link to your request. If you are not satisfied with our answer, you may complain to the UAE Data Office.

09Security and children

We apply reasonable technical and organisational measures to protect what you send us: enquiries go to a single chat that only we read. No method of transmission or storage is fully secure, so please do not put passwords or system credentials into the enquiry form.

Our services are addressed to businesses. The site is not intended for anyone under 18, and we do not knowingly collect data about children.

10Changes

We may update this policy. The version on this page, with the date at the top, is always the current one. Material changes will be reflected here before they take effect.

Questions: use the enquiry form on the site · Terms of Use.